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Activity logs Accesses HowTo's/Configuration Reporting Vulnerabilities

  • Import MAC address to Permit list

    Overview Where there is a need to upload MAC addresses in bulk, it can be done manually by modifying the Kerio Control configuration file. The standard procedure involves adding MAC Addresses through ...

  • Changing Kerio Control configuration due to ISP migration

    Overview While changing your ISP (Internet Service Provider), you will get a new Public IP assigned. This will need specific Kerio Control configuration change to avoid firewall outage or system disru...

  • ReverseDNSLookupType clarifications

    Overview Kerio Control can perform Reverse DNS lookups. The default configuration may generate a huge amount of HTTP connections in certain environments, e.g. Kerio Control firewall is behind another ...

  • System Time warning mismatch

    Overview When opening the Kerio Control admin dashboard, the yellow warning sign against the System Time field is shown. The time is reporting a mismatch problem. This might usually happen when the co...

  • Resolving DHCP error: Unable to allocate address, scope is exhausted

    Overview Kerio Control has a built-in DHCP server feature. From time to time, the DHCP server can stop assigning IP addresses for DHCP clients. The error log may show the following: DHCP error: Unable...

  • DHCP Lease Renewal and Rebinding Processes

    Overview Kerio Control allows configuring advanced DHCP settings, such as lease time, DNS server, gateway, etc. In specific NAS or SMS gateway environments, DHCP lease interval may be requested too of...

  • Configuring RingCentral VoIP bandwidth rules

    Overview While trying to configure QoS and bandwidth management rules for RingCentral traffic, the specific Kerio Control settings need to be applied. This article provides detailed information on how...

  • Continuous DHCP lease requests

    Overview While reviewing Host logs, you may notice frequent DHCP lease requests for particular devices: [06/Oct/2020 14:45:45] [IPv4] 10.0.4.45 [MAC] 80-82-23-61-bf-a8 [Hostname] Sados-iPhone - IP add...

  • Unable to see Source and Destination Country

    Overview When viewing the Active Connections on the Kerio Control Administration interface, the Source Country and Destination Country columns always come up empty/blank. This article provides an expl...

  • Resolving MyKerio Error: Couldn't send ProductCommander RPC call

    Overview While trying to access Kerio Control via MyKerio, the appliance keeps dropping the network connection. Occasionally, you may receive the appliance cannot be reached right now MyKerio error. D...