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Articles

This section describes all Kerio Control VPN related articles

  • Error 1920 when Installing Kerio Control VPN Client Version 9.2.4

    Overview This article provides the resolution to an issue where Kerio Control VPN Client 9.2.4 build 223 cannot be installed on 64-bit Windows 7 machines; the following error message is displayed when...

  • Kerio VPN client persistent connection

    Overview While trying to establish a persistent (permanent) connectivity mode in Kerio VPN client, the connection needs to be disconnected. It might the case the expired SSL certificate, which is used...

  • Resolving "VPN Client: 2 step verification not performed"

    Overview While connecting IPSec or Kerio VPN client user accounts, the connection cannot be established. The login page URL is timing out in browsers if two-step verification is enforced for the users...

  • Troubleshooting VPN client disconnection

    Overview While facing frequent VPN disconnection, either the Kerio Control server or VPN client-side might experience intermittent issues. If the problem is server-wide, all the users, from different ...

  • Kerio Virtual Network Adapter is not installing on Windows 8

    Overview Kerio Control VPN client is failing to install in Windows 8 environment with the message: The following hardware was not installed. Error during device installation. The software has been che...

  • AD authentication is failing for VPN

    Overview When users try to connect to VPN using a Domain directory account, they are getting authentication failure or timeout messages. Local database user accounts are able to establish VPN successf...

  • Unable to establish data tunnel: UDP traffic is probably blocked

    Overview While connecting to the Kerio Control network using Kerio VPN client, the connection is not established with the UDP traffic is probably blocked error message. The problem appears only on cer...

  • Changing Kerio VPN client language

    Overview While changing system region or regional format settings in Windows, it is reflecting Kerio Control VPN client UI behavior. The VPN client language changes to Regional language value (Russian...

  • Configuring Shrew Soft VPN client

    Overview While trying to set up the Shrew Soft VPN client in Windows or Linux environment, the tunnel connection cannot be established because the Kerio Control server is not answering. This article p...

  • VPN server is not responding in Windows VPN client

    Overview While connecting to Kerio Control via VPN client, the connection is not being established with the VPN server is not responding error. When Kerio Control is connected directly to the ISP line...