Articles

Issue/Error Messages, Reference and/or NonAdmin HowTo's about: Backups Directory Services Domains Network Interfaces

• Whitelisting a URL Manually

  Overview If the Kerio Control Web Filter blocks a URL, you can add it to the special list of enabled URLs.  Step-By-Step Guide In section Content Filter, go to Applications and Web Categories. Click A...

• Adding IP Addresses to an Interface

  Overview You can add public IP addresses to the interface settings. This allows you to define these IPs with a specific interface. Doing so is a mandatory prerequisite for some operations such as conf...

• Configuring Multiple WAN IPs with PPPoE

  Overview Some Internet Service Providers may require routing multiple static IP addresses over a PPPoE connection. PPPoE is a tunneled, encapsulated link, established on top of a physical network inte...

• Managing VLAN Interfaces in Kerio Control

  Overview VLANs (Virtual LANs) are virtual networks created on a single physical Ethernet interface (trunk interface), and each VLAN works as a standalone interface. The physical Ethernet interface wor...

• Troubleshooting Probe Timeout Issues

  Overview While in multiple internet links failover, Kerio Control encounters connectivity issues with the Pepwave connection even though the actual 4G service is up. Debug logs with Internet Connectiv...

• Kerio Control | Welcome page not showing for users accessing Guest Interface

  Answer Whenever a user tries to access the Internet via a Guest Interface, he has to authenticate as a guest via a Welcome Screen. The welcome page is located at https://<IP_address_or_hostname>:4081/...

• Configuring Comcast Ethernet Dedicated Interface

  Overview When trying to configure Comcast EDI with Kerio Control, the specific settings for traffic rules and interfaces should be applied. Typical Comcast configuration requires a WAN P2P connection ...

• Detected Hardware Unit Hang for Ethernet port

  Overview While users are reporting constant Internet outages, Kerio Control may face Internet disconnection and network links failures. The dmesg will show the following output: e1000e 0000:00:19.0 et...

• Differences between Native and PPPoE modes

  Overview While switching to the new network Internet Service Provider (ISP), some of the ISPs may require specific Interface mode settings. Kerio Control provides a selection of native and PPPoE modes...

• Particular network traffic lost

  Overview While having Multiple Internet links in a Load Balancing mode, the connection might be dropping randomly. In this case, advanced Interfaces connectivity options are set to use Google's and Op...