Articles

Installation Integration Deployment

• Installing Software Appliance on bare-metal server

  Overview This article shares the steps for installing the Kerio Control Software Appliance edition that runs on a machine without an operating system. Warning: This installation method erases any exis...

• Restoring Default Configuration Using a USB Flash Drive

  Overview If there is an issue with the current Kerio Control configuration, restoring the default configuration may solve the issue. Restoring the default configuration includes removal of all configu...

• Receiving Email Notifications From MyKerio

  Email notifications are automatically sent to users every time a specified event or change occurs. This article describes the email notifications for MyKerio. By default, MyKerio notification service ...

• Resolving "Cannot contact domain controller right now" Error When Mapping Users to Active Directory

  Overview When mapping users to Active Directory services, the following errors are displayed: Cannot contact domain controller right now. Success. But note the fact that the firewall has been disconne...

• Replacing GFI Webmonitor by Kerio Control

  Overview While moving from GFI Webmonitor installation, certain Kerio Control settings are different. As Kerio Control is based on Linux kernel, there is no automatic way to migrate Webmonitor (Window...

• Fixing Network adapters access in Hyper-V

  Overview While facing Webadmin access issues in a Hyper-V environment, it might be necessary to re-configure the network adapters' settings. The virtual switches need to be added with an appropriate I...

• Installing and running Kerio Control Server on Mac M1/M2 Silicon Chipset

  Overview The Kerio Control Virtual Appliance images available for installation are not in a format that can be run natively on Macs with the newer M1 and M2 Silicon chipset. To run on these devices, y...

• Resolving Communication Issues Between GFI AppManager and Kerio Control 9.4.3 or Higher

  Overview If GFI AppManager is unable to communicate with or retrieve information from registered appliances running KerioControl 9.4.3 or higher, proceed with the instructions below to perform necessa...

• "License is not for this operating system" error on NG boxes

  Overview After re-installing Kerio Control on an NG box, the license key cannot be installed and the below error is experienced when attempting to install the same license key that was used before: Th...