Articles

Licensing & Billing

• Kerio Control License Activation Fails: "Unauthorized" and "Cannot write new license file"

  Overview Kerio Control license activation or renewal fails during the registration wizard with two specific errors: Unauthorized — shown while sending registration data Cannot write new license file —...

• KerioControl FWaaS Licensing for Distributors and MSPs

  Overview KerioControl Firewall as a Service (FWaaS) offers a dynamic licensing model tailored for Managed Service Providers (MSPs) and distributors. This model provides flexibility to support varying ...

• Resolving "cannot load new license file" Error in Kerio Control

  Overview If you encounter the cannot load new license file error while updating the license in Kerio Control, it may be due to a corrupted previous license file. This article provides steps to load a ...

• License Expiration in Kerio Control

  Overview When the Kerio Control subscription expires, the functionality of the product becomes limited. It is highly recommended that the subscription be renewed to maintain all critical functions, as...

• Registering Kerio Control

  Overview When the trial evaluation period expires, the Kerio Control should be registered in order to receive constant firewall protection. The registration process can be done through Kerio Control W...

• Register Kerio Control Trial Version

  Overview If you want to register a Kerio Control trial version, you should obtain a valid trial license that enables you to register the trial version; this allows you to unlock some features that are...

• Kerio Control Licensing Process

  Overview The licensing process of Kerio Control includes several considerations to be taken into account before purchasing the full license. You need to decide the number of users in the license subsc...

• Hardware box is not accepting license key

  Overview While trying to perform a Product Registration or license renewal/upgrade on the hardware box (NG100, NG300, NG500) using the license.key file or license number, the Kerio Control system refu...

• Activate GFI Unlimited license for Kerio Control hardware

  Overview When GFI Unlimited is purchased for the Kerio Control hardware box (NG100, NG300, NG500), the license installation may fail because of improper Hardware settings. The Product Registration may...

• License is not for this hardware

  Overview While trying to register the Kerio Control hardware box remotely through MyKerio interface, the following error is being displayed: The Kerio Control server did not respond in the given time ...