Articles

Licensing & Billing

• License Expiration in Kerio Control

  Overview When the Kerio Control subscription expires, the functionality of the product becomes limited. It is highly recommended that the subscription be renewed to maintain all critical functions, as...

• Registering Kerio Control

  Overview When the trial evaluation period expires, the Kerio Control should be registered in order to receive constant firewall protection. The registration process can be done through Kerio Control W...

• Register Kerio Control Trial Version

  Overview If you want to register a Kerio Control trial version, you should obtain a valid trial license that enables you to register the trial version; this allows you to unlock some features that are...

• Kerio Control Licensing Process

  Overview The licensing process of Kerio Control includes several considerations to be taken into account before purchasing the full license. You need to decide the number of users in the license subsc...

• Hardware box is not accepting license key

  Overview While trying to perform a Product Registration or license renewal/upgrade on the hardware box (NG100, NG300, NG500) using the license.key file or license number, the Kerio Control system refu...

• Activate GFI Unlimited license for Kerio Control hardware

  Overview When GFI Unlimited is purchased for the Kerio Control hardware box (NG100, NG300, NG500), the license installation may fail because of improper Hardware settings. The Product Registration may...

• License is not for this hardware

  Overview While trying to register the Kerio Control hardware box remotely through MyKerio interface, the following error is being displayed: The Kerio Control server did not respond in the given time ...

• Changing Company/Organization license Registration details

  Overview When the official company or organization name has changed, it's necessary to update the old license key information. It might happen that other contact details such as phone number, email, o...

• Renewing Kerio Control license

  Overview When the license expires, you cannot re-use it again in the activation wizard. The uploading license file UI will return the License is expired error. This article provides details on how to ...

• Downloading NFR licenses

  Overview When trying to download the NFR license key in the GFI partners portal, the license location is not obvious. This article provides information on how to get the NFR license key. Important: NF...