Overview

When the power supply, the so-called PSU, is reported to be broken in Kerio Control hardware boxes, it is possible to request RMA replacement only for this defective part.

After receiving the necessary licensing and shipping information, the Kerio Control Support representative will be able to fill out the RMA request for PSU.

This article shares the needed details to complete the PSU replacement request.

Information

Required details

• Company name
• Serial number
• License number
• Contact name
• Contact phone number
• Contact e-mail address
• Shipping address