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IP cameras are being blocked by Traffic and Content Filter rules

Overview

While trying to configure public IP cameras behind Kerio Control firewall, the connection might be dropped. The common protocol used by IP cameras is RTSP, port 554. Depending on your IP camera brand, additional ports for establishing communication might be required.

Note: please refer to your IP camera's vendor's documentation.

This article provides information on how to configure traffic and content rules for IP cameras functioning.

Solution

  1. In the traffic rules section, create a port mapping rule with the following data:
    Source: Any
    Destination: Firewall
    Services: RTSP, TCP+UDP 554
    Action: Allow
    Translation: MAP <Camera_internal_IP_address>
    Screen_Shot_2020-12-29_at_3.49.34_PM.png

    Important: for the testing purpose, please consider setting Inspector value to None.

  2. Create a separate IP address group for the Camera's IP address.
    If you're using Live streaming services, such as IPCamLive, please add their hostnames as well.
    ipcamlive1.cloud.tilaa.com
    ipcamlive2.cloud.tilaa.com
    ipcamlive3.cloud.tilaa.com
    ipcamlive.cloud.tilaa.com
    ipcamlive.com
    Screen_Shot_2020-12-29_at_4.05.33_PM.png
  3. Create a content rule with the following values:
    Detected content: RTSP
    Source: IP address group created in the previous step
    Action: Allow
    Screen_Shot_2020-12-29_at_4.53.45_PM.png
  4. If your equipment features the UPnP service, enable it in the configuration of the IP camera and the firewall's Security Settings.
    Screen_Shot_2020-12-29_at_4.56.35_PM.png
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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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