Overview
You have a renewed Kerio Control license key but are unable to activate Kerio Control using the same, although it shows in the portal that the subscription has been renewed. The error seen in Kerio Control during license activation is Invalid license
, Expired license
or Unable to continue. The security code or the
license number is not entered correctly
.
Solution
- This issue can happen when an internal download limit for this license has reached.
- Open a support request with us with the renewed license key to resolve this issue.