Overview
While trying to ping the firewall LAN interface from the LAN devices, the Kerio Control is not reachable. The connection is blocked by Firewall Traffic rules.
This article provides instructions on how to configure default traffic rules and common best-practices techniques for management access.
Solution
Kerio Control comes with pre-configured traffic rules for a local intranet and NATed Internet access.
If you need to have Administration, VPN and Web access, you can use Configuration Assistant in the Dashboard.
- Choose Define traffic policy.
- Select all the necessary services.
- Verify the policy and click Finish.
- Traffic rules are being altered based on the Inbound policy.
Note: if you need Ping (ICMP echo) access to the firewall, click Add button.
The rule Service Any ICMP on firewall is being added.
As the best-practice, it's recommended to add your Kerio Control appliance to MyKerio cloud management (Hardware Box guide), as it ensures you have access to your installation in case of traffic rules misconfiguration.
Also, it's advisable to enable daily backups to MyKerio or FTP server to make sure the recent configuration changes are being saved.
