Overview

The customer experiences a slow connection with the pages loading and has reported that the Wi-Fi connection is considerably slow.

Environment

Applicable to all Kerio Control versions.

Another Wi-Fi access point interferes with your device.

In the administration interface, go to Interfaces.
Click the Wi-Fi button.
In the Band drop-down list switch to another band (a, b, g, or n).
In the Channel drop-down list, select a different channel.
Once the Band and Channel is switched, click 'Apply'.

Note: To enhance wireless performance in general, execute the following steps:

Change the location of the device.
Keep your Kerio hardware device away from devices that can interfere with the Kerio Control Wi-Fi module, such as microwave ovens, baby monitors, wireless phones, and wireless peripheral devices.

The wireless/ Wi-Fi connection should be significantly improved after implementing the resolution steps.