Overview

If you are using Kerio Control and encounter an error message stating 'Unable to change SSH status' when trying to modify the SSH status, this article is for you. This issue is not uncommon and is usually caused by a stuck SSH service and can be resolved by restarting Kerio Control.

Solution

To fix the 'Unable to change SSH status' error, follow the steps below:

1. Open your Kerio Control interface.
2. Navigate to Status > System Health and click Reboot
   
3. After the restart, try to modify the SSH status again and it should now work without issues

Summary

In conclusion, the 'Unable to change SSH status' error in Kerio Control can be resolved by simply restarting the system. If the problem persists after the restart, it is recommended to contact Kerio Control support for further assistance.

FAQ

1. What is SSH in Kerio Control?
   SSH, or Secure Shell, is a network protocol used for secure data communication between two networked computers. In Kerio Control, it is used for secure remote administration.
2. What causes the 'Unable to change SSH status' error in Kerio Control?
   The issue is usually caused by a stuck SSH service, but it only typically occurs when attempting to modify the SSH status within the Kerio Control system, as that is the time when the SSH service explicitly used.
3. What should I do if the error persists after restarting Kerio Control?
   If the error continues to occur after restarting Kerio Control, it is recommended to contact Kerio Control support for further assistance.