Overview

If you are running the 9.4.2 patch 1 version of Kerio Control and are experiencing issues with a specific website not fully loading, this could be due to a known issue with this software version. The problem is typically associated with the Generic Receive Offload (GRO) settings.

Solution

To resolve this issue, you need to modify the Generic Receive Offload (GRO) settings, as indicated in our Fix performance after upgrading to 9.4.2 patch 1 by modifying the GRO article.

Make sure you follow the section that is relevant to the type of appliance that you are running (software/virtual or hardware).

Summary

Website loading issues after upgrading to the 9.4.2 patch 1 version of the software can be resolved by modifying the Generic Receive Offload (GRO) settings as per the instructions in the 'Fix performance after upgrading to 9.4.2 patch 1' article.

FAQ

1. What is the Generic Receive Offload (GRO) setting?
   Generic Receive Offload (GRO) is a software technique to reduce the CPU time for processing network packets.
2. What should I do if the issue persists after modifying the GRO settings?
   If the issue persists, please reach out to the support team for further assistance.