We've upgraded from forums.gfi.com to a more modern support experience at support.gfi.com. This updated platform is designed to quickly address your needs, offering a streamlined process for getting help.
Key benefits of our new support center:
- Faster Responses with Advanced AI: Leveraging the latest generation AI technologies, support.gfi.com offers quick and accurate responses, ensuring you get the help you need without delay.
- Easy Transition to Support Tickets: If your question isn't already covered in our Knowledge Base, the process of creating a support ticket is straightforward and integrated. This ensures that more complex issues are directly escalated to our expert team for prompt resolution.
- 24/7 Support Availability: Recognizing that support queries can arise at any time, our new system is available around the clock. You have access to assistance whenever you need it, day or night.
By moving away from the forum system, we aim to offer a more direct and efficient support journey, making it simpler to get the assistance you need.